Frequently Asked Questions


How are veyo mittyz different from conventional toddler mittens?

  • Huge gauntlet style mitten to fit over the bulkiest coat with elastic adjustable cinch to keep out snow.
  • Double pull wrist strap to keep the gloves on and buckle for quick easy removal.
  • No more fighting the thumb hole! With our EasyThumb design with thumb pocket, simply slide the glove on and the fingers are in the right place!
  • Easily turn them inside out to wash and dry gloves .
  • Soft all over!  Not just one small place to wipe your nose, our whole mitten is soft.  How is a two year old supposed to know where to wipe their nose? With our gloves it doesn't matter.
toddler mittens flier

 

Sizing - How do I make sure I am getting the right size for my child?

Please refer to our sizing chart. Generally speaking, the glove size refers to the recommended age for buying them. However, all children grow at their own rates so the size chart should help in the final decision.

 

Returns and Exchanges

Veyo strives to provide an incredible shopping experience and superb customer service.

Our founder sewed the first pair of Veyo Mittyz in his basement to get just the glove he wanted.  We want to make sure you get the glove you wanted!  Veyo products are made with the highest quality standards in the industry and we stand behind every product we sell.  If for any reason you are not content with your order, we gladly accept returns and exchanges.

If within 30 days of receiving your Mittyz you aren’t satisfied with their performance and would like to return them please contact us at info@veyokids.com for return information.  *customer is responsible for return shipping fee.

We offer 2 easy return options within 30 days from the date of shipment:

  1. Send us back any unwanted items in new, unused condition with original packaging and we will gladly exchange the item or refund you the purchase price.

  2. If there is a manufacturing defect not caused by normal wear and tear, please contact us for a refund or exchange of your product at any time and at our cost.  Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns (please refer to promotion disclaimers for the terms of each offer).

 

Can the gloves be machine washed and dried?

Yes! Turn the gloves inside out and wash them like normal clothes. Dry them just as you normally would as well, with the gloves turned inside out. 

 

Do you have matching hats?

We are working on this! They are coming...

 

When will you have more styles?

We are working on new designs and styles constantly. Check with us soon.

 

Do you have gloves for children over the age of 6?

We are actively working on gloves for children over the age of 6. Expect to see great designs and innovations for ages 6-12 coming in September of 2018!